Frequently Asked Questions

Q: What is Wukong?

A: Wukong is an AI-driven intelligent agent work platform that lets AI operate your computer like a real human assistant, helping you complete various work tasks from simple to complex. Wukong is not a chatbot, but an AI desktop agent that can take action.

Q: Where can I access Wukong?

A: You can access Wukong through:

1. Local Computer (Recommended): Full-featured experience with direct control of local files and applications
2. Wukong Cloud Computer: Quick trial without installing on your own computer
3. DingTalk Mobile/Desktop: Access through DingTalk IM chatbot and H5 landing page

Q: What are the system requirements?

A:

• Windows: Win10 64-bit 1909 or later (Beta)
• macOS: MacOS 14 or later with M-series or Intel chips (Beta)

Q: How does pricing work?

A: Wukong uses a consumption unit (算粒) system. Different tasks consume different amounts of units based on complexity and duration.

Q: Can I use Wukong offline?

A: Wukong requires internet connectivity for AI processing, but task status syncs across devices so you can monitor progress from mobile even when your computer is offline.

Q: Is my data secure?

A: Yes, Wukong follows enterprise-grade security standards and integrates with DingTalk’s security infrastructure.