AI創業致富證書課程 Kick-Off at Hong Kong Academy of Management
Today’s session at Hong Kong Academy of Management was about showing entrepreneurs and professionals how
Running a pet sitting company is no small feat. Coordinating multiple sitters, maintaining service standards, and meeting the expectations of pet owners who treat their animals like family — all demand precision and communication. That’s where DingTalk and DingTalk A1 come in, combining automation, AI, and real-time communication to create an intelligent operations system that scales effortlessly.
DingTalk acts as the digital headquarters of a pet care business. Instead of juggling WhatsApp groups, spreadsheets, and paper notes, everything — schedules, client data, and staff updates — lives in one secure system.
Managers can use AI Spreadsheet or Teambition in DingTalk to auto-generate daily or weekly task lists. Each sitter sees their assigned pets, times, and client notes instantly.
Every pet gets its own digital card — feeding routines, medical alerts, and favorite toys included. These live in DingTalk’s cloud drive and are accessible to authorized sitters.
GPS-enabled clock-in/out confirms attendance, and photo uploads provide live proof of service for both clients and supervisors. This ensures accountability and saves countless hours of manual coordination.
For pet sitters always on the move, DingTalk A1 functions like a smart, portable command center.
Sitters can dictate visit notes (“Luna finished her walk, drank water, and played fetch for 20 minutes”). A1 transcribes the speech into text, tags the file by pet name, and uploads it to the shared record.
The A1’s built-in AI generates concise visit summaries and performance metrics, which supervisors can review in real time.
DingTalk A1 can even analyze recorded interviews, providing sentiment and tone analysis to identify trustworthy, empathetic candidates — a crucial factor in the pet-care industry.
No lost notes, no manual reporting — just clean, structured data for better management.
Pet care is an evolving profession — and DingTalk’s eLearning and training module makes it easy to keep staff skilled and certified.
Pet-sitter training videos, grooming safety guides, and first-aid courses can be uploaded into DingTalk’s learning center. Sitters can access them anytime via mobile or desktop.
Managers can assign mandatory modules (like animal welfare laws or customer communication) and monitor completion. Certificates are automatically generated upon passing quizzes.
DingTalk allows badges, leaderboards, and points — motivating staff to learn voluntarily.
This system doesn’t just train staff — it builds a stronger, more confident team that grows with your brand.
Meet the DingTalk AI Assistant, the digital coworker that never takes a break.
Sitters can ask, “What’s Bella’s feeding routine?” or “Where’s the nearest vet clinic?” and get immediate, accurate responses drawn from company knowledge bases.
If a sitter reports an injured pet, the AI can automatically trigger an emergency protocol — notifying the manager, logging the incident, and recommending next steps.
For multicultural teams or international clients, the assistant provides AI translation and real-time subtitles, ensuring smooth communication.
This AI doesn’t just replace instructions — it amplifies human care by providing fast, intelligent support.
Pet owners crave reassurance. DingTalk simplifies communication while enhancing transparency:
Clients receive timely, professional updates, and companies gain measurable service quality control.
DingTalk’s analytics tools turn operational chaos into strategic insight.
Pet sitting becomes less guesswork and more precision management.
DingTalk ensures your business runs safely and responsibly.
This fosters a professional culture of safety and accountability.
With DingTalk and DingTalk A1, pet sitter businesses can achieve the best of both worlds — efficiency through automation and empathy through better-informed humans. The system keeps operations lean, learning continuous, and communication seamless.
Imagine a day when your AI assistant ensures no sitter misses a shift, every client gets real-time updates, and your newest team member learns from interactive videos — all under one roof.
That’s not a distant vision. That’s what DingTalk already delivers.
tting company is no small feat. Coordinating multiple sitters, maintaining service standards, and meeting the expectations of pet owners who treat their animals like family — all demand precision and communication. That’s where DingTalk and DingTalk A1 come in, combining automation, AI, and real-time communication to create an intelligent operations system that scales effortlessly.DingTalk acts as the digital headquarters of a pet care business. Instead of juggling WhatsApp groups, spreadsheets, and paper notes, everything — schedules, client data, staff updates — lives in one secure system.
Shift Scheduling & Task Allocation: Managers can use AI Spreadsheet or Teambition in DingTalk to auto-generate daily or weekly task lists. Each sitter sees their assigned pets, times, and client notes instantly.
Client & Pet Profiles: Every pet gets its own digital card — feeding routines, medical alerts, and favourite toys included. These live in DingTalk’s cloud drive and are accessible to authorized sitters.
Live Check-ins: GPS-enabled clock-in/out confirms attendance, and photo uploads provide live proof of service for both clients and supervisors.
This ensures accountability and saves countless hours of manual coordination.
For pet sitters always on the move, DingTalk A1 functions like a smart, portable command center.
AI Voice Recording: Sitters can dictate visit notes (“Luna finished her walk, drank water, and played fetch for 20 minutes”). A1 transcribes the speech into text, tags the file by pet name, and uploads it to the shared record.
Automated Summaries: The A1’s built-in AI generates concise visit summaries and performance metrics, which supervisors can review in real time.
AI Recruitment: DingTalk A1 can even analyze recorded interviews, providing sentiment and tone analysis to identify trustworthy, empathetic candidates — a crucial factor in the pet-care industry.
No lost notes, no manual reporting, just clean, structured data for better management.
eLearning for Sitters: Continuous Growth in the Digital Age
Pet care is an evolving profession — and DingTalk’s eLearning and training module makes it easy to keep staff skilled and certified.
Online Training Hub: Pet-sitter training videos, grooming safety guides, and first-aid courses can be uploaded into DingTalk’s learning center. Sitters can access them anytime via mobile or desktop.
Progress Tracking: Managers can assign mandatory modules (like animal welfare laws or customer communication) and monitor completion. Certificates are automatically generated upon passing quizzes.
Gamified Learning: DingTalk allows badges, leaderboards, and points — motivating staff to learn voluntarily.
This system doesn’t just train staff — it builds a stronger, more confident team that grows with your brand.
Running a pet sitting company is no small feat. Coordinating multiple sitters, maintaining service standards, and meeting the expectations of pet owners who treat their animals like family — all demand precision and communication. That’s where DingTalk and DingTalk A1 come in, combining automation, AI, and real-time communication to create an intelligent operations system that scales effortlessly.
DingTalk acts as the digital headquarters of a pet care business. Instead of juggling WhatsApp groups, spreadsheets, and paper notes, everything — schedules, client data, staff updates — lives in one secure system.
Shift Scheduling & Task Allocation: Managers can use AI Spreadsheet or Teambition in DingTalk to auto-generate daily or weekly task lists. Each sitter sees their assigned pets, times, and client notes instantly.
Client & Pet Profiles: Every pet gets its own digital card — feeding routines, medical alerts, and favourite toys included. These live in DingTalk’s cloud drive and are accessible to authorized sitters.
Live Check-ins: GPS-enabled clock-in/out confirms attendance, and photo uploads provide live proof of service for both clients and supervisors.
This ensures accountability and saves countless hours of manual coordination.
DingTalk A1: The Field Intelligence Recorder
For pet sitters always on the move, DingTalk A1 functions like a smart, portable command center.
AI Voice Recording: Sitters can dictate visit notes (“Luna finished her walk, drank water, and played fetch for 20 minutes”). A1 transcribes the speech into text, tags the file by pet name, and uploads it to the shared record.
Automated Summaries: The A1’s built-in AI generates concise visit summaries and performance metrics, which supervisors can review in real time.
AI Recruitment: DingTalk A1 can even analyze recorded interviews, providing sentiment and tone analysis to identify trustworthy, empathetic candidates — a crucial factor in the pet-care industry.
No lost notes, no manual reporting, just clean, structured data for better management.
eLearning for Sitters: Continuous Growth in the Digital Age
Pet care is an evolving profession — and DingTalk’s eLearning and training module makes it easy to keep staff skilled and certified.
Online Training Hub: Pet-sitter training videos, grooming safety guides, and first-aid courses can be uploaded into DingTalk’s learning center. Sitters can access them anytime via mobile or desktop.
Progress Tracking: Managers can assign mandatory modules (like animal welfare laws or customer communication) and monitor completion. Certificates are automatically generated upon passing quizzes.
Gamified Learning: DingTalk allows badges, leaderboards, and points — motivating staff to learn voluntarily.
This system doesn’t just train staff — it builds a stronger, more confident team that grows with your brand.
AI Assistant: Every Sitter’s On-the-Go Mentor
Meet the DingTalk AI Assistant, the digital coworker that never takes a break.
Instant Q&A: Sitters can ask, “What’s Bella’s feeding routine?” or “Where’s the nearest vet clinic?” and get immediate, accurate responses drawn from company knowledge bases.
Smart Workflows: If a sitter reports an injured pet, the AI can automatically trigger an emergency protocol — notifying the manager, logging the incident, and recommending next steps.
Language Bridge: For multicultural teams or international clients, the assistant provides AI translation and real-time subtitles, ensuring smooth communication.
This AI doesn’t just replace instructions — it amplifies human care by providing fast, intelligent support.
Smarter Communication and Client Transparency
Pet owners crave reassurance. DingTalk simplifies communication while enhancing transparency:
Video Updates with AI Translation: Sitters can provide live streams or short clips through DingTalk meetings, complete with real-time subtitles for non-native clients.
Automated Daily Reports: The system compiles visit notes, photos, and timestamps into a polished daily summary.
AI Analytics: Track service quality, customer feedback, and sitter responsiveness — all visualized in DingTalk dashboards.
Clients receive timely, professional updates, and companies gain measurable service quality control.
DingTalk’s analytics tools turn operational chaos into strategic insight.
Performance Reports: AI tracks sitter punctuality, completion rate, and customer satisfaction over time.
Predictive Insights: The system identifies peak booking seasons, helping plan staff levels or promotions ahead of demand.
Cost Optimization: Automated records of travel time, task duration, and client frequency reveal where efficiency can improve.
Pet sitting becomes less guesswork and more precision management.
Compliance, Safety, and Knowledge Retention
DingTalk ensures your business runs safely and responsibly.
Digital Agreements: Signed electronically through DingTalk, cutting paper waste.
Emergency Channels: Broadcast urgent updates — extreme weather alerts, lost pet reports — instantly to the entire team.
Knowledge Library: Central repository of training manuals, client contracts, and company policies for quick reference.
This fosters a professional culture of safety and accountability.
The Future of Pet Care Management: AI + Human Touch
With DingTalk and DingTalk A1, pet sitter businesses can achieve the best of both worlds — efficiency through automation, and empathy through better-informed humans. The system keeps operations lean, learning continuous, and communication seamless.
Imagine a day when your AI assistant ensures no sitter misses a shift, every client gets real-time updates, and your newest team member learns from interactive videos — all under one roof.
That’s not a distant vision. That’s what DingTalk already delivers.
Meet the DingTalk AI Assistant, the digital coworker that never takes a break.
Instant Q&A: Sitters can ask, “What’s Bella’s feeding routine?” or “Where’s the nearest vet clinic?” and get immediate, accurate responses drawn from company knowledge bases.
Smart Workflows: If a sitter reports an injured pet, the AI can automatically trigger an emergency protocol — notifying the manager, logging the incident, and recommending next steps.
Language Bridge: For multicultural teams or international clients, the assistant provides AI translation and real-time subtitles, ensuring smooth communication.
This AI doesn’t just replace instructions — it amplifies human care by providing fast, intelligent support.
Pet owners crave reassurance. DingTalk simplifies communication while enhancing transparency:
Video Updates with AI Translation: Sitters can provide live streams or short clips through DingTalk meetings, complete with real-time subtitles for non-native clients.
Automated Daily Reports: The system compiles visit notes, photos, and timestamps into a polished daily summary.
AI Analytics: Track service quality, customer feedback, and sitter responsiveness — all visualized in DingTalk dashboards.
Clients receive timely, professional updates, and companies gain measurable service quality control.
2. Data Analytics for Business Intelligence
DingTalk’s analytics tools turn operational chaos into strategic insight.
Performance Reports: AI tracks sitter punctuality, completion rate, and customer satisfaction over time.
Predictive Insights: The system identifies peak booking seasons, helping plan staff levels or promotions ahead of demand.
Cost Optimization: Automated records of travel time, task duration, and client frequency reveal where efficiency can improve.
Pet sitting becomes less guesswork and more precision management.
Compliance, Safety, and Knowledge Retention
DingTalk ensures your business runs safely and responsibly.
Digital Agreements: Signed electronically through DingTalk, cutting paper waste.
Emergency Channels: Broadcast urgent updates — extreme weather alerts, lost pet reports — instantly to the entire team.
Knowledge Library: Central repository of training manuals, client contracts, and company policies for quick reference.
This fosters a professional culture of safety and accountability.
With DingTalk and DingTalk A1, pet sitter businesses can achieve the best of both worlds — efficiency through automation, and empathy through better-informed humans. The system keeps operations lean, learning continuous, and communication seamless.
Imagine a day when your AI assistant ensures no sitter misses a shift, every client gets real-time updates, and your newest team member learns from interactive videos — all under one roof.
That’s not a distant vision. That’s what DingTalk already delivers.
Today’s session at Hong Kong Academy of Management was about showing entrepreneurs and professionals how
在人工智慧技術飛速發展的當下，算力基建、智慧財產權保護與開源共用正成為創新領域的焦點議題。近日，筆者以香港浸會大學專利顧問委員會成員的身份，見證於北京舉行的華為2025年創新和智慧財產權論壇，親身感受這場以“開放驅動創新”為主題的思想碰撞。論壇上，華為發佈了第六屆“十大發明”評選結果，涵蓋計算、作業系統、存儲等面向未來的關鍵技術領域。其中最引人注目者，莫過於名列首位的“Scale-up超大規模超節點算力平臺”——一套超級算力系統，被譽為人工智慧時代的新型基礎設施。本文將結合論壇見聞和筆者實務經驗，觀察該超級算力在AI時代的基建角色，探討“開源共用”與“智慧財產權保護”對創新的雙重意義，並反思香港在創新基建、產學研轉化、專利文化等方面的瓶頸與出路。 超級算力集群：AI時代的基建底座 這款被華為評為年度十大發明之首的Scale-up超大規模超節點算力平臺，實質上是由眾多AI處理器組成的單一邏輯超級電腦。隨著AI模型規模指數級增長，訓練這些模型所需的算力和資料輸送量呈爆炸式上升。傳統的伺服器堆疊模式面對超大型AI任務時，往往出現“ 集群越大、有效算力利用率反而越低，訓練中斷越頻繁”的窘境。華為針對此痛點創新出“超節點”系統架構，具備資源池化、線性擴展和高可靠性等特性：通過統一高速協定和共用記憶體編址，打通計算與存儲單元的高頻寬低時延互聯，使有效算力可隨節點規模近乎線性增長，同時大幅提升集群穩定性。華為輪值董事長徐直軍強調：“算力是——而且將繼續是——AI的關鍵”。基於對這一點的共識，華為推出了新一代Atlas系列超節點產品，其中Atlas 950 SuperPoD即對應此次的Scale-up超級算力。該平臺面向超大型AI訓練任務，從基礎器件、協定演算法到光電互聯均實現了系統級創新。例如，它採用正交架構設計實現零線纜的電氣互連，搭配全液冷散熱與浮動盲插技術確保不滲漏，同時首創UB-Mesh遞迴直連拓撲，支持單板內、板間、機架間NPU全互聯，以64卡為模組靈活擴展，最大可支援8192顆昇騰AI處理器無收斂互聯。換言之，上千顆AI晶片可彙聚成“一個大腦”協同運算，真正消除超大規模訓練的瓶頸。 從實踐看，超級算力已不僅是實驗室概念，而成為產業AI生態的基礎底座。華為透露，截至目前其上一代Atlas 900系列超節點系統已累計部署超過300套，服務於互聯網、金融、電信、電力、製造等行業的20多家客戶。在人工智慧時代，類似Atlas 950這樣的本地智算樞紐，相當於數字經濟的高速公路與電力網絡：為產業生態提供共用的算力資源，降低創新應用部署門檻，有力支撐從雲服務到垂直行業落地的AI解決方案。尤其對中國而言，在先進晶片供給受限的背景下，華為選擇利用現有制程自研超大規模計算平臺，以系統工程突破彌補晶片性能不足，體現出以基建思維佈局AI長遠發展的戰略定力。 “開放共用”與“智慧財產權”：雙軌驅動創新的辯證 本屆論壇傳遞出一個明確訊息：開源合作和智慧財產權保護並非對立，而是創新發展的雙引擎，需同步推進、制度協調。華為首席法務官宋柳平在會上表示：“開放創新是推動社會發展和技術進步的重要力量，也是華為的DNA。華為一直在踐行‘開放’的理念，用開放驅動創新。同時，華為注重自有智慧財產權的保護，也尊重他人的智慧財產權，包括專利、商標、版權和商業秘密等。”簡言之，一方面積極參與開源與共用，另一方面嚴格保障智慧財產權，兩條路並行不悖。華為近年來在專利研發和佈局上不遺餘力。2024年華為專利授權收入約6.3億美元，同時其歷年累計支付的專利許可費是自身許可收入的三倍之多。根據世界智慧財產權組織統計，華為2024年通過PCT公開的國際專利申請達6600件，自2014年以來連續位居全球首位。僅2024年一年，華為新公開專利就達3.7萬件，創下歷史新高。強大的專利庫讓華為在5G、Wi-Fi、視頻編碼等領域建立了廣泛的授權生態：截至2024年底，全球已有超過27億台5G設備、12億台消費電子設備和32億台多媒體設備獲得華為專利授權，全球500強企業中有48直接或間接獲得華為的授權許可。 另一方面，華為在開源開放方面同樣投入巨大資源。其副總裁、智慧財產權部部長樊志勇指出，華為透過“軟體開源、硬體開放、專利申請、標準貢獻與學術論文等多種形式”推動技術開放。2024年華為向標準組織新提交技術提案超1萬篇，發表學術論文逾1000篇；在開源社區方面，主導或參與了多個大型專案，例如OpenHarmony開源作業系統社區已有超過8100名共建者；openEuler開源OS發行版本累計裝機量已突破1000萬套；並將昇騰AI基礎軟體棧全面開源，包括CANN計算架構和MindSpore深度學習框架，並優先適配主流開源社區如PyTorch、vLLM等。 由此可見，“智慧財產權保護”保障了創新者的投入回報和商業動力，而“開源共用”則能彙聚眾智加速技術成熟與應用擴散。兩者並非水火不容，關鍵在於尋求制度性的平衡與協同。正如香港大學鄧希煒教授所言，一個強健、開放且受國際信賴的專利體系是創新引擎運轉不可或缺的條件。 全球範圍內，“開源”與“封閉”的博弈亦在演變。NVIDIA以CUDA軟體平臺構建封閉生態，形成極高的市場壁壘與利潤迴圈，但OpenAI從開源轉向封閉的過程亦引發反思。當Meta等公司以Llama開源模型崛起，開源生態再次展現強勁生命力。這些案例共同說明：唯有平衡專利保護與開源合作，才能讓科技創新在競爭與共榮中持續演進。 香港創新生態的瓶頸與建議
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