Frequently Asked Questions
General Questions
Q: What is Wukong?
A: Wukong is an AI-driven intelligent agent work platform that lets AI operate your computer like a real human assistant to complete various work tasks from simple to complex. Wukong is not a chatbot—it’s an AI desktop agent that gets things done.
Q: Where can I access Wukong?
A: You can access Wukong through:
- Local Computer (Recommended): Install the Wukong client for full functionality
- DingTalk Integration: Access via DingTalk IM chatbot and H5 landing page
- Mobile: Monitor and manage tasks from your phone
Q: Is Wukong free to use?
A: Wukong offers both free and paid tiers. Basic features are available for free, while advanced features and higher usage limits require Enterprise Membership.
Technical Questions
Q: What are the system requirements?
A:
- Windows: Win10 64-bit 1909 or later
- macOS: MacOS14 or later (M-series or Intel chips)
Q: Is my data secure?
A: Yes, Wukong takes data security seriously. All communications are encrypted, and we comply with enterprise-grade security standards.
Usage Questions
Q: How do I create my first task?
A: Simply describe what you want to accomplish in natural language. Wukong will understand your intent and execute the task.
Q: Can Wukong work offline?
A: Wukong requires internet connectivity for most features, but some local operations can continue offline with status syncing when reconnected.
